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Fix Mouse Scroll not working in Internet Explorer

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Do you have a problem with mouse scroll not working in Internet Explorer? This is not a mouse problem. It is an issue with some change in settings inside IE. Most probable culprit is IE add-ons. Add-ons and toolbars are considered the one which creates maximum problem to web browsers.

Try these steps in Internet Explorer

  • Press Windows Key + R to open Run window
  • Type inetcpl.cpl. Click OK. This open Internet Options window
    internet explorer manage add-ons
  • Under Programs Tab, click Manage add-ons
    manage add-ons ie
  • Go through the list of add-ons. Disable add-ons one at a time or you can disable all add-ons which you think is not necessary or looking suspicious. Then close the window and check if the IE is working fine.

Note: In my case, the issue was fixed after disabling Linkey add-on(Check the above image). Disabling the add-on also fixed an issue where the browser opened new links to Linkey website. Hope you might find a similar add-on on your browser.

If disabling add-on didn’t work, try resetting Internet Explorer

  • Open Internet Options window
  • Go to Advanced Tab. Click Reset.
  • This will reset IE to original manufacturer settings. Once the reset is complete, open IE and check if mouse is working fine.

Hope this article helped you fix mouse scroll not working in Internet Explorer. Use the comment section for any queries.

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About the author: Anup Raman A Tech Enthusiast|Blogger|Tech Trainer with 10+ yrs experience in the field of IT. My expertise are in Operating Systems, mainly Windows and Computer security which comes from my experience, working as Tech Support and Trainer for Microsoft, Symantec and McAfee. Loves blogging about Technical Troubleshooting, discussing latest Gadgets, Games and doing Reviews.

{ 6 comments… add one }
  • Michael Aug 21, 2017, 6:45 pm

    I fixed the issue by turning off the “Use smooth scrolling” option in the Browsing section on the Advanced settings tab.

  • Patti Aug 20, 2016, 3:39 am

    Hi! My mouse changed and flickered between the arrow and a flat hand (not the index finger icon). It was driving me crazy. It didn’t happen on Chrome – but I usually use IE. I disabled the add-ons as you suggested. Voila! The craziness continued on one web page I had opened- but for the most part – stopped. Thank you so much! I may reset IE just to see if that takes care of the problem completely.

    • nishant Nov 25, 2016, 9:22 am

      like it

  • Lev Dec 3, 2015, 2:29 am

    Thank you, Anup.
    I really appreciate your help. Thank you very much.

  • Mike Apr 3, 2015, 1:48 pm

    Thank you! Resetting IE worked for me.

  • Interatia Apr 25, 2014, 11:31 pm

    It worked, thank you so much!

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