One of the main reported problems with Android devices are the random reboots after using the device for sometime. This can be an issue with the hardware or software. Here is an article to narrow down occurrence of random reboots in Android. This is applicable to all Android based devices.
- Check for Overheating
- Check battery
- Check recently installed Apps
- Check logs to narrow down reason
- Check for malware
- Corrupt Android
- Defective Hardware
Steps to fix random reboots in Android
Check for Overheating
Android devices are designed to shut down when it gets overheated. The overheating can be caused by the internal hardware, a busy device, defective battery or high temperature of the surrounding.
- Check if there are any firmware updates which will fix the senseless overheating of hardware. (A friend of mine had an issue with serious overheating. All it took was a call to manufacturer who guided him to install a latest firmware update which fixed the problem immediately.)
- If the overheating is caused by a busy device, remove unwanted Apps if there are too many installed. Keep your device simple by only enabling the services that are needed.
- Change the battery if you think it overheats a lot
- Avoid using your Android in high temperature.
Check for any problem with Battery
Battery can be a potential reason for random reboots. Chances are, the battery is not properly seated inside the case. It might be loose and a small jerk can cause the battery to slightly come off the position, thus disconnecting the contact between the battery and the gold connector through which the charge flows. Another problem might be the position of connector which may not be properly aligned with the battery’s contact point.
- Check if the battery is able to move inside the case. If so, secure the battery properly by putting a paper below the battery. Check if that fix the issue.
- Check if the gold coated connector is properly in contact with battery. Use a screw driver to properly position the connector
- If the phone is too old, check if the battery is working properly. Use a new or working battery and check if it is working fine.
Check the recently installed Apps
This is just like what happens in a computer. A poorly coded program can create lot of problems. Check for the recently installed Apps inside the device. Try to remember, if the random reboot issue started after installing any particular Apps. Remove these Apps, maybe multiple Apps to make sure Apps are not creating the problem.
Keep a log to narrow down the problem
In windows OS, if you face random reboot issues, you may check the event viewer logs which will be able to point out to the event which might have possibly triggered the reboot. There are Apps in Android like Reboot Logger which can help you in keeping logs of what happened. Looking at these logs, you will be able to narrow down to a possible culprit.
Check for malicious programs or virus
This is the least suspect among all the above reasons. At the time of writing, there are no reported cases of a virus or malicious program shutting down your android device. But chances are, it might happen in future. It won’t hurt to install a free antivirus App and run a scan to find any potential infection.
Corrupted System software
There is a possibility that the version of Android is corrupted. If none of the steps above worked it is worth doing a factory reset to reset the device to original manufacturer settings. You will lose all data when you do it. So take a backup before doing a reset.
At this point, you are out of options other than sending it for repair. Contact the Android device manufacturer or authorized dealers to get the hardware repaired.
Follow these steps to fix android random reboot issues. Use the comment section to share your experience here on how you get the problem fixed or other methods which can be tried to fix the problem.