Recover Webpage – How to Fix Internet Explorer Freezing up?

recover webpage error

Internet explorer is not my favorite browser and it will never ever be in the near future, unless Microsoft does something to improve its performance compared to Chrome and Firefox. However, being a webmaster of this site I need to constantly check my website in different browsers to make sure it is optimized for readers using different browsers. Today, when I opened IE it gave a message “recover webpage” at the bottom of page. On clicking “recover webpage”, it gave a message the website is not responding. Played with this issue for some time and noticed that the site did show up after almost 3-5mts. This article covers the manual and logical steps to follow to get this problem fixed.
internet explorer recover webpage

Check Internet explorer settings

Slow performance and frequent crash of Internet explorer can be attributed to presence of lot of temporary files and corrupted files in internet cache folder. Also, changes can happen in the internal settings without your knowledge after using it over a period of time.  Do an IE optimisation as mentioned in the link. An IE optimization reset all IE settings and remove temporary files. This should fix most of the problems. Check if the problem is fixed now.

If the issue is still not fixed, Open Internet Options (Windows Key +R, type inetcpl.cpl) window again. Go to Advanced Tab. Click on Reset. This will Reset Internet Explorer settings to the default manufacturer settings. If the above step didnt fix the issue, this step have more chance of fixing this.

Check Internet explorer Add-ons

Add-ons give additional functionality to a web browser. But the same add-ons are responsible for creating most problems in browsers. Check if the problem is created by add-ons.

  • Close all Internet explorer windows
  • Click Start -> Run -> Type “inetcpl.cpl
  • Go to “Programs” tab -> Select “Manage add-ons
  • Under add-on type, select “Toolbars and Extensions”. This will show you the list of all add-ons on the right side
  • Select an add-on and then select the disable button at the right corner. Do the same for all add-ons. Open Internet explorer after disabling all add-ons.
  • If Internet explorer works fine with add-ons disabled, this is an issue with add-on. Now enable add-ons one by one followed by checking internet explorer. Once you enable the corrupted add-on, internet explorer will show problem. Now you can go to add/remove program to remove the corrupted add-on.
    manage add-ons internet explorer

In my case, it was the shockwave flash object which was corrupted. Disabling it fixed the problem immediately. I removed Adobe Flash Player add-on. Re-installed it and everything worked fine.

Check Internet explorer settings using Ccleaner

This is one additional step I added later as I was able to catch some issues using ccleaner.

Ccleaner is one of the software, I recommend as a must have software in a computer with Windows Operating System. In this case, I recommend running Ccleaner because the entries that may not be displayed inside Internet options my get listed here. Ccleaner is free for personal use.

  • Open Ccleaner, go to Tools option on the left side, then click Startup. Click on Internet Explorer.
    You can see a list of add-ons which are connected to Internet explorer. Look for suspicious looking and then Disable it. Check if that fix this problem. Once you confirm the problem is caused by a particular add-on, use the Delete option to remove it.
    internet explorer add-on ccleaner
Check this article on how to Use Ccleaner like a Pro

Make sure Internet explorer files are healthy and working fine

Over a period of time, Internet explorer .dll and .ocx files might also get corrupted after being subjected to attack from malwares and compatibility issues. Re-registering the IE dll files will fix the problem.

Copy the files below. Open command prompt with administrator privilege, right click on command prompt windows, click Paste and hit Enter. This will execute all the below commands in command prompt window.

rem Script used to manually reregister Internet Explorer and Shell related *.dlls
rem Also included the Digital Signing and Cryptographic Provider *. dlls if needed
rem rundll32.exe advpack.dll /DelNodeRunDLL32 C:\WINNT\System32\dacui.dll
rem rundll32.exe advpack.dll /DelNodeRunDLL32 C:\WINNT\Catroot\icatalog.mdb
rem regsvr32 setupwbv.dll /s
rem regsvr32 wininet.dll /s
regsvr32 comcat.dll /s
regsvr32 CSSEQCHK.DLL /s
regsvr32 shdoc401.dll /s
regsvr32 shdoc401.dll /i /s
regsvr32 asctrls.ocx /s
regsvr32 oleaut32.dll /s
regsvr32 shdocvw.dll /I /s
regsvr32 shdocvw.dll /s
regsvr32 browseui.dll /s
regsvr32 browsewm.dll /s
regsvr32 browseui.dll /I /s
regsvr32 msrating.dll /s
regsvr32 mlang.dll /s
regsvr32 hlink.dll /s
rem regsvr32 mshtml.dll /s
regsvr32 mshtmled.dll /s
regsvr32 urlmon.dll /s
regsvr32 plugin.ocx /s
regsvr32 sendmail.dll /s
rem regsvr32 comctl32.dll /i /s
rem regsvr32 inetcpl.cpl /i /s
rem regsvr32 mshtml.dll /i /s
regsvr32 scrobj.dll /s
regsvr32 mmefxe.ocx /s
rem regsvr32 proctexe.ocx mshta.exe /register /s
regsvr32 corpol.dll /s
regsvr32 jscript.dll /s
regsvr32 msxml.dll /s
regsvr32 imgutil.dll /s
regsvr32 thumbvw.dll /s
regsvr32 cryptext.dll /s
regsvr32 rsabase.dll /s
rem regsvr32 triedit.dll /s
rem regsvr32 dhtmled.ocx /s
regsvr32 inseng.dll /s
regsvr32 iesetup.dll /i /s
rem regsvr32 hmmapi.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 actxprxy.dll /s
regsvr32 dispex.dll /s
regsvr32 occache.dll /s
regsvr32 occache.dll /i /s
regsvr32 iepeers.dll /s
rem regsvr32 wininet.dll /i /s
regsvr32 urlmon.dll /i /s
rem regsvr32 digest.dll /i /s
regsvr32 cdfview.dll /s
regsvr32 webcheck.dll /s
regsvr32 mobsync.dll /s
regsvr32 pngfilt.dll /s
regsvr32 licmgr10.dll /s
regsvr32 icmfilter.dll /s
regsvr32 hhctrl.ocx /s
regsvr32 inetcfg.dll /s
rem regsvr32 trialoc.dll /s
regsvr32 tdc.ocx /s
regsvr32 MSR2C.DLL /s
regsvr32 msident.dll /s
regsvr32 msieftp.dll /s
regsvr32 xmsconf.ocx /s
regsvr32 ils.dll /s
regsvr32 msoeacct.dll /s
rem regsvr32 wab32.dll /s
rem regsvr32 wabimp.dll /s
rem regsvr32 wabfind.dll /s
rem regsvr32 oemiglib.dll /s
rem regsvr32 directdb.dll /s
regsvr32 inetcomm.dll /s
rem regsvr32 msoe.dll /s
rem regsvr32 oeimport.dll /s
regsvr32 msdxm.ocx /s
regsvr32 dxmasf.dll /s
rem regsvr32 laprxy.dll /s
regsvr32 /s
regsvr32 /s
regsvr32 /s
regsvr32 /s
regsvr32 danim.dll /s
regsvr32 Daxctle.ocx /s
regsvr32 lmrt.dll /s
regsvr32 datime.dll /s
regsvr32 dxtrans.dll /s
regsvr32 dxtmsft.dll /s
rem regsvr32 vgx.dll /s
regsvr32 WEBPOST.DLL /s
regsvr32 WPWIZDLL.DLL /s
regsvr32 POSTWPP.DLL /s
regsvr32 CRSWPP.DLL /s
regsvr32 FTPWPP.DLL /s
regsvr32 FPWPP.DLL /s
rem regsvr32 FLUPL.OCX /s
regsvr32 wshom.ocx /s
regsvr32 wshext.dll /s
regsvr32 vbscript.dll /s
regsvr32 scrrun.dll mstinit.exe /setup /s
regsvr32 msnsspc.dll /SspcCreateSspiReg /s
regsvr32 msapsspc.dll /SspcCreateSspiReg /s
regsvr32 licdll.dll /s
regsvr32 regwizc.dll /s
regsvr32 softpub.dll /s
regsvr32 IEDKCS32.DLL /s
regsvr32 MSTIME.DLL /s
regsvr32 WINTRUST.DLL /s
regsvr32 INITPKI.DLL /s
regsvr32 DSSENH.DLL /s
regsvr32 RSAENH.DLL /s
regsvr32 CRYPTDLG.DLL /s
regsvr32 Gpkcsp.dll /s
regsvr32 Sccbase.dll /s
regsvr32 Slbcsp.dll /s

Check if the problem is fixed.

Downgrade Internet explorer

Lots of articles mention downgrading IE9 to IE8 or IE8 to IE7 to fix this problem. However, I won’t recommend this unless you started having this problem soon after upgrading to the latest Internet explorer version or after installing an update for IE.

Hopefully, this should fix recover webpage error. If you have any questions, please feel free to contact or comment me below.

This Article Was Written By

Anup Raman

I am Anup Raman. A Tech Enthusiast|Blogger|Tech Trainer with 10+ yrs experience in the field of IT. My expertise are in Operating Systems, mainly Windows and Computer security which comes from my experience, working as Tech Support and Trainer for Microsoft, Symantec and McAfee. Loves blogging about Technical Troubleshooting, discussing latest Gadgets, Games and doing Reviews.

Leave a Comment

  • Surya
    Jun 14, 2016, 4:32 pm


    We are getting an error which says, corp.local is not responding. We are unable to get rid of this error and struggling to solve. Any help please. Thanks a lot.


    • Anup Raman
      Jun 14, 2016, 4:40 pm

      Please do an IE optimisation properly. Try the reset to manufacturer settings and let me know if it helped. Good Luck.

  • alchoi
    Aug 29, 2015, 4:33 pm

    My problem is solved after I uninstall McAfee Web Advisor which is the culprit of the problem. It slows down IE so much.

  • nabin kandel
    Aug 21, 2015, 10:44 am

    help me….

    • Anup Raman
      Aug 21, 2015, 2:37 pm

      Please give me details so that I can try helping you. Thanks

  • Mark Channing
    Jul 13, 2015, 12:16 pm

    I found that when I re-installed mcafee live safe this resolved the issue. normally would not use mcafee but its free for 3 years with current PC.
    A lot of other things started working again like downloading chrome was not working.

    • Tbone
      Aug 5, 2015, 5:50 am

      McAfee blows normally. Usually instead of getting a virus and infecting your computer the McAfee would cause your computer to crash and have to restart.

      McAfee should be listed as a virus or malware.

  • lindsey
    Jun 23, 2015, 4:19 pm

    Hi I am having trouble with a particular website, every couple of minutes it comes up with “not responding” at the bottom of the page. I then have to click on “recover webpage” this appears only to be happening to one site at the moment, and has been happening for a very long time, I try to order online but because of the trouble I end up going into the shop. can you help please

    • Anup Raman
      Jul 1, 2015, 4:32 am

      Apologize for the late reply.
      Does that website need Flash or Java to display contents? These programs might be corrupted.
      Go to the list of installed programs and remove any entries with Flash or Java. Then go back to the same website. This time it will ask you to download and install the program to show content. Hopefully re-installing should fix the issue.
      In some cases, flash and java softwares might be so corrupted that it refuses to remove itself. Try these uninstallers from the links
      Java uninstaller
      Flash uninstaller

  • joseph ferrante
    Mar 18, 2015, 2:34 pm

    Are you shitting me Id be here for 2 weeks copying and pasting all those things in command prompt.

    • Anup Raman
      Mar 18, 2015, 5:10 pm

      🙂 just highlight all the commands using the mouse, press CTRL + C for copying those files. Then open command prompt window. Then Right click on the black screen. Click on the paste option. All that you copied will be pasted there and automatically executed.
      Apologize if my instructions were not specific enough.

  • Theresa
    Mar 17, 2015, 11:49 pm

    I have struggled with my HP laptop and the Recover Webpage error for over 12 months – I have optimised, reset, cleared the cache and everything else that was suggested to no avail but I think your help has sorted it out
    A huge thank you

  • Valerie Kor
    Mar 13, 2015, 1:50 am

    I am now working on a website for my client. He is using internet explorer and it must have temporary files that are corrupt because he receives that “not responding” message. He is the only client that Is there any way I can do on my end to make sure that Internet Explorer uses get the best experience? The solutions prescribed in this post requires me to go to the end-user’s computer to check out the their internet explorer settings. That is not viable with our customers who are located elsewhere.

  • Sharon
    Feb 6, 2015, 7:25 pm

    Not only did this work, Explorer is much faster. Thank you!!

  • Carrol Howeth
    Feb 1, 2015, 2:36 am

    What’s up, everything is going perfectly here and ofcourse every one is sharing information, that’s in fact excellent, keep up writing.

  • Gregory
    Jan 28, 2015, 4:43 am

    Hi Anup, Please Help Me too, I disabled the shockwave flash, reinstalled adobe flash, and still the “Recover webpage” at bottom of page in Windows 8.1 appears, and screen freezes. If I disable the Shockwave flash, then my crosswords will not display, saying that it requires flash. What do I do in this situation ?? Thank you in advance for your help !!

    • Anup Raman
      Jan 28, 2015, 1:26 pm

      Sometime even if it looks flash is uninstalled, some corrupted files might still refuse to remove.
      1. Use this flash uninstaller from the link to uninstall flash.
      2. Go to the list of all installed programs and uninstall all entries related to Java.
      3. Now try to go to the game or crossword puzzle website to play the game. It automatically prompts to install flash or java if needed. Install it and then check if the problem gets fixed.
      Let me know how it went. Good Luck.

  • Andrea Kornis
    Jan 20, 2015, 7:32 pm

    When I went to Manage Add-Ons, I disabled the “Shockwave Flash Object” that I later realized that you highlighted in the example above. I disabled this one because it had the most recent File Date, and to my surprise, the “Recover Webpage” problem disappeared. Thank you so much for your knowledgeable help.

  • nev brig
    Dec 5, 2014, 2:49 am

    excellent info fog ..and your page scrolld easily after tortuouse work at crawly screen ..

  • RR
    Nov 19, 2014, 6:10 am

    Really thorough and helpful, thanks! Doing these right now.

  • Magda
    Oct 8, 2014, 7:00 am

    Thank you for getting back to me. The OMNITECH SUPPORT for $119.00 make my computer WORSE. This charge was ONLY ONE (1) times help. Now I have exact same problem + I write E-mails and my computer freez, and the letter disappear. Also some page I am looking disaper. What can I do now? Regards, Magda

    • Anup Raman
      Oct 18, 2014, 12:21 pm

      Sorry for messaging late. Somehow I missed your message.

      As I said before, the best solution is try a different browser as Google Chrome or Firefox.

      The reason why the letters disappear, seems to me like a problem with the browser not completely loading up in time. Try this. When you want to write message, first write it on a notepad and then save it, so that you wont lose it. Then open your web browser, copy the contents of notepad to email and then send it.

      For computer freezing up, try to run the free software ccleaner and get rid of unnecessary and junk files. Also check if the security software in your computer is working properly. If not, uninstall it. Check if that makes a difference.

  • Magda
    Oct 4, 2014, 4:49 am

    Need your HELP & ADVICE? I am having the problem all the times. Microsoft page telling me the webpage need recovery.
    This is interruptung me all the times and it is terrible. I called OMNITECH SUPPORT, paid $119.00 I don’t know what they did?? but the problem is still there. I have Window Vista Home Premium, what you can recommend for me please? Thank you, Magda

    • Anup Raman
      Oct 4, 2014, 11:26 am

      It is difficult to say what exactly happened. The steps mentioned in this article is enough to solve most problems.

      If possible, follow the same steps again and make sure it is done properly. Try disabling or remove all add-ons and check if that help in fixing the issue.

      You may also try using other web browsers like Google Chrome or Firefox instead of Internet Explorer. I hope Omnitech support will help you in installing new web browsers and use them. Usually, these premium support carry a guarantee period where they will troubleshoot for free or they refund the amount if they can’t fix it.

      Hope you find this useful.

  • Ray
    Sep 10, 2014, 2:23 am

    You are the best, THANK YOU !!!

  • Gordon Gilmore
    May 14, 2014, 4:31 pm

    Thank you, thank you. Wish we had a lot more people like you.
    Paste did not high light on my page.

  • Neo
    Mar 29, 2014, 5:11 am

    Hey Anup.
    Your the best !!!!!!!!!!!!!!!!!!!! thanks soo much it work .. no more space ship….that recovery prbo is less too… thank you soo much… can I bug you for more issues in PC if I get any ?
    take care man .. all the best …
    ps.. ill add u on fb too…

    • Anup Raman
      Mar 29, 2014, 10:36 am

      🙂 Glad to know the problem is taken care of. Thanks for the feedback.
      Neo, Please feel free to contact me for any PC issues. I recently started a Q&A section on my site. This is still in development stage as of the time of writing (29/03/2014). You may post questions there which may help others as well.
      Also the mail id you gave me is not working. I got message delivery failure twice. You can get my mail id on my About Me Page.
      Take Care Buddy. Good Luck

  • Neo
    Mar 27, 2014, 12:11 am

    Hi Anup,

    thanks soo much
    and I think I found the name for that game

  • Neo
    Mar 25, 2014, 10:01 pm


  • Neo
    Mar 24, 2014, 6:41 am

    Hi Anup,
    It did not work could you come on skp so I can do it online with you if you don’t mind..

    • Anup Raman
      Mar 25, 2014, 1:43 pm

      I am unable to contact on your email id. Please message the right email id.

  • Neo
    Mar 21, 2014, 9:44 pm

    HI Anup I see u help a lot in here… nice to know that there are some good people out there… I tried your system but still its the same. iv got this stupid spaceship game that I did not install and its all ways on the web page when I open .. how do I take it off and what would be the best way to get rid of that “recover webpage” that all ways pop up too.. thanks in advance

    • Anup Raman
      Mar 22, 2014, 4:47 am

      Hi Neo,
      There are 5 steps which is guaranteed to fix the problem.
      1) Try IE optimiziation.(I hope you already did that. Just making sure, you did that properly as explained)
      2) Disable add-ons. Did you check by disabling all add-ons? If the issue seems to be fixd after disabling all add-ons, enable add-on one by one till you reach the add-on which created the error message.
      3) If the issue is still not fixed. Try Reset option in Advanced Tab in Internet Options. This will reset IE to original manufacturer settings.
      4) Go to Control Panel -> Programs and Features. Check for any suspicious looking toolbar and programs that might be related to the spaceship game. Remove it.
      5) Install free software Ccleaner. It is considered one of the must have software for any windows system for cleaning junk files. Inside Ccleaner, go to Tools option, then Startup. On the right side, click on Internet Explorer. You might see a lot of startup entries for IE. Remove the unwanted. (I am sure you might find something related to spaceship game there)

      Hope this will get the problems fixed. Appreciate if you can update the result.

  • Roland
    Mar 1, 2014, 8:44 am

    I’m an IT Consultant and one culprit that I find regularly with Internet Explorer slowdown problems is Rapport from Trusteer. This is often offered to users by their banks if they are signed up for online banking and although its intentions are honourable, it does have a reputation for crippling computers, especially when running IE. You can try contacting Trusteer for a solution but most of the time I end up uninstalling it. Just one other think to check anyway, for what it’s worth.

  • Torsten
    Feb 13, 2014, 9:38 am

    Spot on with this write-up, I really feel this amazing site needs much more attention.
    I’ll probably be returning to read more, thanks for the advice!

  • Lewis
    Jan 3, 2014, 2:38 pm

    I have tried everything in your article, I have a laptop, Lenovo G570 Windows 7 x64 running IE11, upgraded from IE10, same issue. If I do not run IE without “Run as Administrator”, it is extremely slow, the circle of death run round and eventually you get to the page, in the application event log you receive event 1000 and 1001, fault bucket errors, appcrash errors, dllhost.exe and esent.dll. I have checked using four different malware and rootkit programs, it is clean. If I run as an administrator, no errors and runs fine. Next I will downgrade to IE9 or even IE8, or my last choice is a total reload of Windows. I have many years of IT experience being an IT manager, but this one is kicking me a bit, thanks for any suggestion.

    • Anup Raman
      Jan 5, 2014, 6:10 am

      Hi Lewis,
      Apologize for the delay in replying.
      Have you tried doing a IE optimization? Have you tried resetting IE to manufacturer settings?
      I suspect this is an issue with add-ons or tool bars attached to IE.
      Also you can check the eventlog for any errors related to IE. It should help you point out the exact cause of this problem.
      Let me know if the solution worked out.

  • Patheya
    Jul 25, 2013, 1:12 am

    Are these commands for a 32bit os or for 64bit as well? Mine is a 64bit OS. Thanks for clarifying.

  • Chris
    Jul 22, 2013, 3:58 pm

    I tried both of the options listed above, neither worked. Would the fact that my computer is operating in 64 bit instead of 32 bit?

    • Anup Raman
      Jul 25, 2013, 9:40 am

      Apologize for the delayed response as I was out of station for a few days.

      It doesn’t matter if it’s a 32 or 64 bit as the files for internet explorer is same for both. Did you try disabling all add-ons. If that fix the issue, try disabling add on one by one, find the culprit and then remove it.

  • John C
    May 16, 2013, 7:49 am

    Thanks Anup. I was able to get it fixed after doing the first step optimization.No errors till now.Seems fixed to me.

  • Rich Daum
    Mar 25, 2013, 2:47 pm

    I play alot of games at The flash games work fine. The java games leave a Recover webpage every time. Afer i shut down IE 9 they work fine. They also work fine with Forefpx.

    • Anup Raman
      Mar 25, 2013, 3:14 pm

      Go to add/remove program or programs and feature option to uninstall Java. If you have multiple instances of Java, remove all. Then re-install it.

      • Rich Daum
        Mar 25, 2013, 4:12 pm

        Un-installed all Java and re-installed. Still the same thing. Recover webpage.

        • Anup Raman
          Mar 25, 2013, 4:43 pm

          did you check with each add-ons on IE.At first, disable all add-ons and check if the issue is fixed. Then turn on each add-on one by one and check if the issue is fixed.As soon as you face the same problem after enabling an add-on, that one is the culprit.Remove it. If it is an essential add-on re-install. Also do an IE optimization from the link . It should help.

          • Rich Daum
            Mar 25, 2013, 5:18 pm

            Disabled all add-ons. Same problem. I un-insalled Java 7 update 17. Went back to Java 7 update 05. EA [ who owns Pogo] popped up and said I had to up-date to the latest version. How to turn the EA stuff off I have no idea. Thanks for you help.

            • Anup Raman
              Mar 25, 2013, 11:29 pm

              This surely is an issue with Java? Can you please try the java uninstall tool from the link Reason: Java installs multiple instances of their different versions in computer. This in turn can create conflicts and file corruption.Java issues rarely happens, but when it happens it is a big headache.Please try this suggestion and let me know the result.

  • Lenny
    Dec 30, 2012, 11:29 am

    Thanks for the awesome article.Issue fixed.

  • Mark
    Oct 14, 2012, 7:02 pm

    This is one of the no nonsense blog I have seen in a long time.Explanation is simple and love the way you try to educate your readers.Subscribed to your blog.

  • Rhandy
    Oct 14, 2012, 9:23 am

    Same issue here.problem with shockwave flash player.removed and reinstalled everything seems to be working fine.Thanks to you.

  • James
    Oct 12, 2012, 10:16 am

    Thanks Anup.very informative post here.


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