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Fix Shut Down Problems with Windows 8 and 8.1

fix shut down problems with windows 8 and 8.1

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Here is another problem. This time my PC seems to have shut down problems with Windows 8.1.

Scenario: My Desktop is relatively new (assembled on Nov 1st 2013) with i7 Haswell Processor, Asus Z87 PRO Motherboard and Win 8.1. I had problems in the beginning with Win 8.1, most of them related to Asus driver issues and software compatibility which is almost completely fixed now. However, there is one issue I ignored. Whenever I shut down my PC, the blue LED on my Power button remains turned on for almost 10-15 secs, somtimes even up to a minute. This happens even after the Monitor goes bank and the fan sound from CPU and Graphics card stops indicating the PC is shut down completely.

Usually I ignore the blinking blue LED light and turn off the SMPS power supply as soon as the fan sound stops and monitor turns off, until the day my OS did an automated scan for checking driver error as soon as I turned on my PC. This happened twice continuously and that is when I decided to take a look into this problem. After some searching online, it is clear that Win 8 and 8.1 do have some issues with shutdown. In this article, let me show you how to fix shut down problems with Win 8 and 8.1.

Check the Event Viewer

  • Press Windows Key + R, type eventvwr and click OK. This will open Event Viewer window
  • On the left window pane, expand Windows Logs windows 8.1 event viewer
  • Check both Application log and System log
  • Check if there are any error logs registered at the time of computer shut down
  • Check the details under Error logs. Check what is listed under Faulting Application Name. This might be the software or device driver which is interfering with proper shutting down of computer
  • Once you get the name of software, uninstall and re-install the software. (The software might be corrupted or had some settings changed as a result of changes in the PC. Re-installing the updated software should fix the problem.)
READ  How to Fix Error 0X80240017 in Windows 8 and 8.1?

In my case, the error messages in event viewer were erratic and didn’t point towards any one software. Even though some error log did coincide with the time I shut down computer, it was not pointing towards any particular application. So I assumed it should be something else.

Check the Hybrid Shutdown feature

Hybrid Shutdown is a feature introduced with Windows 8. Basically, it allows Win 8 to boot 30-70% faster than previous operating systems. It works on the principle of system hibernation. When a shut down is done, the kernel session is hibernated. So when the computer turns on, the kernel session is restored which significantly reduce start up time.

  • Press Windows Key + R, type powercfg.cpl. This opens Power options -> System Settings
    windows 8.1 open power options using command prompt
  • Click Choose what the power buttons do
    windows 8.1 hybrid shutdown what power button do
  • Click Change settings that are currently unavailable to make changes.
    troubleshoot windows 8.1 shut down problem
  • Under Shutdown settings, disable Hybrid shutdown by unchecking Turn on fast startup
    fix windows 8.1 shut down problem
  • Restart computer.

In my case, the issue was fixed by turning of Hybrid shutdown feature. The power LED light went off at the same time when monitor and fan stopped spinning. Also I didn’t notice any difference is boot up time. It was faster before and faster now. Note: You might find a slight difference in boot up time after disabling Hybrid shutdown.

Hopefully this should fix the shut down problem in your computer. Use the comments for feedback and if any queries.

{ 14 comments… add one }
  • ted Smithson September 5, 2017, 11:38 am

    Turning off fast start-up worked for me as well. Many Thanks. See history below.
    Startup Problems Windows 8.1 30/8/17
    The problem was that the vast majority of times following switch on , password and Boot Up the PC would be ready to go but the internet connection would not be made making Outlook not able to receive or send emails. This was visible directly because the SKYPE icon remained blue and did not change to green. The way out was to restart the computer, which often took about 10 minutes to complete.
    A web search produced a suggestion to turn off the Hybrid Shutdown Feature
    I have turned off the Fast Start-up facility as below
    Control Panel, Power Options, Chose what power buttons do, Change settings that are currently unavailable, turn off Fast Start-up.
    30/8/17 7 start-ups ok. time to start 7:52,
    31/8/17 2 startups ok. time to start 8:10,
    1/09/17 1 startups ok. time to start 8:11
    2/09/17 <2minites to startup but no keypad input so manual turnoff and restart
    6 startups ok. time to start <2mins, 0:56, 0:52, 0:49, 0:48, 0:52,
    3/09/17 2 startups ok. time to start 0:52, 0:55 (19),
    4/09/17 2 startups ok. time to start 0:57 (21), 0:56,
    5/09/17 2 startups ok. time to start 0:57, OK,

    • Anup Raman September 5, 2017, 5:45 pm

      Thanks Ted for sharing the result and all the details.

    • Anup Raman September 5, 2017, 5:46 pm

      Thanks Ted for sharing the result and detailed explanation. Good learning experience.

  • Andrea Dolan January 18, 2017, 6:31 pm

    Really not helpful when the computer won’t stay on long enough to even log in.

    • Anup Raman January 18, 2017, 11:39 pm

      You need to login Safe Mode and then try troubleshooting.

  • Jo gooda January 10, 2017, 9:08 am

    I have an asus laptop I went to shut it down last night and as I went to go on it this morning it’s still shutting down its a mind owns 8. Normally I just press the button I don’t know why I went to shut it down please help because it’s really annoying me now.

    • Anup Raman January 10, 2017, 9:38 am

      This seems to be a problem with software. Some software is preventing Windows 8 from shutting down properly. Check event viewer for any error pointing towards any software.

      Here is what you can do

      1) Keep your computer turned on for 10 – 15 mts. Do work on your laptop normally to make sure most of the services are active
      2) Check the system time and date on your laptop. Make sure it is accurate and not down time.
      3) Shut down computer. If it is not getting shut down normally, use the power button to cold boot or else take the battery out to force shut down
      4) Turn on the computer.
      5) Check event viewer as mentioned in this article. Check if you have any error pointing towards any software that occurred at the time when laptop was shut down

      If you have a software error, then remove the software. After removal, shut down computer and check if the problem is fixed. You may reinstall the software once the problem is fixed.

      Note: From my experience, I know the software which create most problems during shut down is security software. It will be a good idea to completely remove currently installed security software (preferably using an uninstall tool) and check if the problem is fixed.

  • apkvsipa July 24, 2016, 3:22 am

    thanks buddy
    this was very helpful
    i am trying this
    lets see the results

  • Tamil Selvan May 21, 2016, 11:48 am

    Thanks a lot . It’s working for me

  • Ashraf March 5, 2016, 1:35 pm

    Thank u….thank u very much…. It is very helpful and easy…..my system take up to 10 min to turn off but now it turn off quickly…..thank you

  • David December 20, 2015, 7:05 pm

    Turning off Fast Startup worked for me. Thanks.

  • KV December 1, 2015, 4:07 am

    Thanks for the sharing this excellent tip. Worked with the second tip. Now my PC shuts down as normal.

  • Reuben L Chilekwa September 3, 2015, 10:46 pm

    In my case the second idea has worked for me. It is now able to switch off

  • catester September 23, 2014, 7:10 am

    Thanks for this. Turning off Hybrid Shutdown solved the problem for me on Windows 8.1.1 running on a crappy little Acer netbook. Awesome tip.

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